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Terms Conditions That Cover Your 866jili Account

These terms set out what you agree to when you open and use your 866jili account — from how deposits via GCash, Maya, and InstaPay are processed to how withdrawals are verified and when accounts can be reviewed.

Account eligibility appliesGCash, Maya, InstaPay coveredWithdrawal verification requiredPhilippines-focused termsSubject to applicable local law

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What These Terms Actually Cover

866jili Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

By creating an account on 866jili, you confirm that you have read, understood, and agreed to these terms. Each account is personal and non-transferable — you may not share login credentials or allow another person to operate your wallet. Deposits processed through GCash, Maya, or InstaPay

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are credited to your account balance once the transfer is confirmed on our end; discrepancies must be reported within 24 hours with the transaction reference. Withdrawals go back to the same e-wallet or payment channel used for the most recent deposit, and our team may request
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identity verification before releasing funds — this is standard practice, not a penalty. We reserve the right to suspend or close accounts where our terms are breached, including cases of duplicate accounts or irregular transaction patterns. Bonus and promotional conditions, when available, are governed by separate
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offer-specific terms published at the time the promotion is active. These general terms take precedence where any conflict arises. We may update these terms periodically; continued use of your account after a published update counts as acceptance. If you have questions about a specific clause, reach
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our support team via live chat before proceeding.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

Data Handling

Personal data collected at registration — your name, mobile number, and e-wallet details — is used only for account management, identity verification, and payment processing. We do not sell it.

Cookie Use

We use session cookies to keep your account active across pages and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Account Security

Each login triggers an OTP sent to your registered mobile number. If you receive an OTP you did not request, change your password immediately and contact live chat to flag potential unauthorized access.

Requesting Changes

To update your registered GCash or Maya number, submit a request via live chat with your account ID and a valid ID scan. Changes take effect after our team confirms the verification step is complete.

REACH US DIRECTLY

Contact Us About These Terms

Live Chat Open the chat widget on any page of 866jili to speak with our support team about a specific clause, a deposit query, or an account concern.

Email Support Send a written query to our support address if you need a documented response — include your account reference and the specific term you are asking about.

Account Help Page Your account dashboard includes a help section where you can flag a transaction issue, submit a GCash or InstaPay discrepancy, or request a review of a decision.

Frequently Asked Questions on These Terms

These terms apply to every account holder on 866jili. Access is available where local law permits and to eligible players only — it is your responsibility to confirm your eligibility before opening an account.

No. Deposits must come from a payment account registered in your own name. Third-party GCash, Maya, or InstaPay transfers may be returned and could trigger an account review under our terms.

Report the discrepancy within 24 hours via live chat or email. Include the GCash transaction reference number so our payments team can trace and reconcile the transfer against our records.

Our team may request a government-issued ID and a selfie before releasing a withdrawal, particularly for first-time cashouts. Funds are returned to the same e-wallet channel used for your deposit.

We may update terms periodically. Changes are posted on this page with a revised date. Continuing to use your account after an update is posted means you accept the revised terms.

Submit your request via live chat or email with your account ID. We will confirm receipt and process data or closure requests in line with our standard account management procedure.

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